Grąžinimo politika

Last Updated: December 2025

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers of bireyoceke may request a refund for products or services purchased through our website. The purpose of this policy is to ensure transparency and fairness in our refund process while providing maximum legal protection to domain.

Scope and Applicability

This policy applies to all purchases made through the bireyoceke website. By making a purchase, you agree to comply with the terms set forth in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from domain.

Definitions

  • Refund: A return of funds to the customer for a product or service that has been purchased.
  • Customer: Any individual or entity that purchases products or services from domain.
  • Product: Any item or service offered for sale on the bireyoceke website.

Main Policy Content

1. Refund Eligibility

Customers may request a refund under the following circumstances:

  • The product is defective or damaged upon delivery.
  • The product does not match the description provided on the website.
  • The service was not delivered as promised.

Refund requests must be made within 14 days of receiving the product or service. To be eligible for a refund, customers must provide proof of purchase and a detailed explanation of the reason for the refund request.

2. Refund Process

To initiate a refund request, customers must:

  1. Contact bireyoceke via email at [email protected] or phone at +3706252814168.
  2. Provide the order number and a description of the issue.
  3. Return the product to the address provided by bireyoceke within 14 days of receiving the return instructions.

Once the return is received and inspected, bireyoceke will notify the customer of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original payment method within a certain number of days.

3. Non-Refundable Items

The following items are non-refundable:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

User Rights and Obligations

Customers have the right to request a refund in accordance with this policy. Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Follow the refund process as outlined in this policy.
  • Return products in their original condition, including packaging, if applicable.

Limitations and Disclaimers

bireyoceke reserves the right to refuse a refund if the refund request does not comply with the terms outlined in this policy. Additionally, bireyoceke shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services.

Data Protection/Security

All personal information provided during the refund process will be handled in accordance with our Privacy Policy. bireyoceke is committed to protecting the privacy and security of our customers' data.

Changes to Policy

bireyoceke reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the bireyoceke website. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: bireyoceke
Phone: +3706252814168
Email: [email protected]
Address: Business Centre "Europa", 1 Konstitucijos Avenue, Floor 10, Office 5, Vilnius, LT-09308, Lithuania.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Lithuania.